Product / Agentic Operations

NEXUS
AGENTS.

A three-tier agentic operations platform for incident triage, worker execution, monitor-driven self-healing, HITL approvals, and MLOps observability across edge and IoT fleets.

FROM ALERT
TO ACTION.

Nexus receives alerts from drones, IoT devices, logs, telemetry, and model pipelines. The Manager agent classifies severity, Workers execute the right tools, and the Monitor validates state or triggers recovery.

3-tierAgent hierarchy
<500msTriage target
HITLHigh-risk gate
Self-healAuto recovery

AGENT
CONTROL PLANE.

System Architecture

Nexus Agents system architecture showing edge data sources, HITL gate, Monitor agent, Worker agents, and Manager agent

Incident Lifecycle

Nexus Agents incident lifecycle from alert ingestion through RAG context, triage, HITL or autonomous execution, validation, retry, and escalation

LangGraph State

Nexus Agents LangGraph state machine with ingest alert, triage, HITL gate, execute tool, validate, and terminal states

AUTONOMOUS
OPERATIONS.

01 / Incident Triage

Drone Fleet Alerts

Battery drops, GPS anomalies, and motor faults are classified by severity and routed to the right Worker without human involvement for low-risk events.

02 / Self-Healing

Worker Recovery

The Monitor watches heartbeats and tool-call success rates, then restarts failing Workers and re-queues pending tasks.

03 / Log Analysis

RAG-Grounded Reasoning

Telemetry Workers retrieve similar historical incidents and proven resolutions through LlamaIndex before acting.

04 / OTA with HITL

Firmware Updates

High-risk OTA actions pass through a human approval gate with device lists, firmware diffs, risk scores, and rollback plans.

05 / MLOps

Model Observability

Nexus monitors inference latency, drift signals, and rollback triggers across edge deployments.

06 / Network Recovery

Multi-Device Outages

When device heartbeats go silent, Network Workers test alternate routes and issue mesh reconfiguration where recovery is possible.

RELIABLE AGENTS
IN THE FIELD.

Critical

LangGraph State Explosion

Long incident chains can create large graphs. Nexus uses state compaction, max-depth guards, and SQLite checkpoints for resumable workflows.

Critical

HITL Threshold Calibration

Approval gates must avoid flooding operators. Historical replay, per-action decision boundaries, and confidence intervals tune autonomous versus human-reviewed actions.

High

Flaky Tool Calls

Device APIs and OTA endpoints over mesh links need idempotent wrappers, deduplication keys, and result caching so Monitor agents verify actual state.

High

Stuck vs Slow Workers

Progressive heartbeat deadlines tied to task type prevent large OTA transfers from being mistaken for stalled Workers.

Medium

RAG Context Drift

Strict similarity thresholds, metadata filtering, and citation checks prevent past incidents from polluting reasoning with partial matches.

Medium

Message Bus Bottlenecks

Per-worker topic partitioning, priority lanes, and backpressure signalling keep critical incidents moving under load.

STATEFUL
AGENTIC OPS.

Orchestration

LangGraph

Directed state graphs, conditional triage routing, checkpointing, and streaming node outputs for dashboards.

Retrieval

LlamaIndex

Incident log retrieval with metadata filters by device type, firmware version, and confidence threshold.

Reasoning

LLM Backbone

Manager reasoning, structured task dispatch, HITL summaries, and deterministic tool invocation.

Streaming

Kafka

Per-worker topic partitioning, priority lanes, and consumer groups for remediation actions.

IoT Transport

MQTT

QoS heartbeats, Will messages, retained last-known state, and fleet/device topic hierarchies.

Execution

Tool Registry

Idempotent wrappers for SSH remediation, REST APIs, OTA push, mesh reconfiguration, and model rollback.